20 years CCW

International Conference and Trade Show for innovative customer dialogue

Meet the digital leaders of Germany

Philipp Riederle and Sascha Lobo at CCW 2018

Philipp Riederle and Sascha Lobo at CCW 2018

In Berlin these two experts will show you why even successful companies must start mastering the digitalisation and why you can grow and succeed with the Generation Y both as employee and customer.

Get your program preview now!

Get your program now!

6 reasons to register for CCW 2018

  4 conference and 3 trade show days

focus on digitalisation, artificial intelligence and a shortage of young people

  15 interactive conference and exhibition formats

Participate and learn about trends und developments

  120 lectures and live events

You have the choice

  Networking at the highest level

500 conference visitors, 8,000 trade show visitors, 270 exhibitors, 20 countries

  Discover the trends

Digital thinkers, experienced practitioners and leading companies

  New impetus with Live@Work

Industry-wide knowledge transfer from top companies and LiveCallCenterDesign by HCD

A variety of topics & highlights at CCW

Whether you're interested in innovation, digitalisation, customer dialogue, HR or legal: find lectures, exhibitors and solutions tailored to your needs somewhere between the conference and trade show sides in red and blue.

These icons will help you to explore all sections of CCW 

CCW 2018 | 26 February - 1 March 2018 | Berlin

Early bird up until 30 September 2017: 

Save € 150,- with your conference registration!
Your conference ticket includes the trade show.

Register for CCW 2018 conference

Partners & Sponsors 2017

CCW 2017 video review

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Your customer service contact

Stephan Wolf

Stephan Wolf

Tel. +49 6196 4722-800

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