CCW - Conference & Trade Show for Customer Service and Contact Centre
The european leading event for the future of customer service
CCW 2017 more successful than ever before
8,000 visitors – for the love of dialogue!
The 19th CCW was a great success.
- 8,000 international visitors experienced it live and direct.
- 260 exhibitors from 20 countries impressed with innovative solutions.
- More than 50 speakers transferred knowledge in 120 lectures.
No matter whether conference or trade show: knowledge was replaced, the future was discussed, contacts were established, new business was transacted, best practice was lived and the best were honored at the CCW.
Check out the new Impressions of the top event number 1 for customer service - communication and contact center business in Europe in the Picture Gallery.
A variety of topics & highlights at CCW
Whether you're interested in innovation, digitalisation, customer dialogue, HR or legal – you are guaranteed to find talks, exhibitors and solutions tailored to your needs somewhere between the conference and trade show sides in red and blue.
To help you explore all sections of the CCW, these icons have now been introduced.
CCW Trade Show & Conference | The premier event at one glance
Customer service & contact centre trends
8.000 international visitors
260 exhibitors from 20 countries
CAt award ceremony
Exciting keynotes & discussions
Industry experts & best practice
Inspiring live visits
Innovations at the LiveCallCenter
Partners & Sponsors 2017
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