CCW Trade Show 2017

Opening times 2018

27 February: 9 am - 6 pm
28 February: 9 am - 6 pm
1 March: 9 am - 5 pm

Box office Conditions

Season ticket: à € 50,-
One-day Ticket: à € 25,-
Payment in cash on site.

Event venue

Estrel Congress & Messe Center Berlin

More information

The exhibition sections at CCW

Associations/Media

  • Associations
  • Business developments
  • Publishers
  • Specials

Consultation

  • Business Process Outsourcing
  • Organisation/Processes
  • Specials

Controlling, Reporting, Monitoring

  • Business Intelligence
  • Quality Monitoring
  • Speech Analytics
  • Voice Recording
  • Specials

Dialogue Channel

  • ACD
  • Chat/Video
  • Dialer
  • eMail-Marketing/eMail-Management
  • Multi-/Omnichannel-solutions
  • Self Service
  • Smartphone Apps
  • Social Media
  • Voice Portals/IVR
  • Specials

Dialogue Service Providers

  • Fulfillment Services/Logistics
  • Mobile Services
  • Multilingual Call Centre
  • Offshoring
  • Telemarketing
  • Social Media
  • Virtual Call Center
  • work@home
  • Specials

Equipment

  • Acoustic
  • Headset
  • Furniture
  • Interior design
  • Specials

HR

  • BGM
  • eLearning
  • Personnel Service Provider
  • Qualifier/Training
  • Recruiting
  • Certificiation
  • Specials

Software Solutions

  • Chatbots
  • Cloud Service
  • CRM Software
  • Customer Experience Management
  • Artificial Intelligence
  • Mobile Services
  • Knowledge Management
  • Workflow Management
  • Workforce Management
  • Specials

TK

  • CTI
  • Telephone system
  • VoiP
  • Specials

back to top