CCW Trade Show 2017

Opening times 2017

21 February: 9 am - 6 pm
22 February: 9 am - 6 pm
23 February: 9 am - 5 pm

Trade show programme

Download now!

Box office Conditions

Season ticket: à € 40,-
One-day Ticket: à € 20,-
Payment in cash on site.

Event venue

Estrel Congress & Messe Center Berlin

More information

The exhibition sections at CCW

Associations/Media

  • Associations
  • Business developments
  • Publishers

Call Center Consultation

  • Business Process Outsourcing
  • Organization/Processes

Call Center Equipment

  • Furniture
  • Headsets / Audio headsets
  • Interior Design

Personal Management

  • Certifications
  • eLearning
  • Personnel services Consultation
  • Qualifier / Training
  • Recruiting

Service Provider

  • Fulfiment-Services / Logistics
  • Mobile Services
  • Multilingual Call Centers
  • Offshoring
  • Social Media
  • Telemarketing
  • Virtual Contact Centre
  • work@home

Services

  • Address suppliers and Processing
  • Service Numbers and value-added services
  • TK and Internet

Solutions

  • ACD-/TK Systems
  • Chat-Solutions
  • Cloud Services
  • Complete Solutions
  • CRM and Helpdesk Software
  • CTI Solutions
  • Customer Experience Management
  • Dialer
  • E-Mail Management
  • Knowledge Management
  • Mobile Services
  • Multichannel-Solutions
  • Omnichannel-Solutions
  • Quality Management / Monitoring
  • Self Service
  • Social Media
  • Speech Technologies
  • Unified Communications
  • Workforce Management

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