CCW 2021 – New Date and Hybrid Event

CCW 2021 als Hybrid-Event

Due to the latest Covid-19 developments and the associated restrictions and risks for the 23rd CCW in February that are already foreseeable, the CCW 2021 will be postponed from 22-25 February to 28 June-1 July 2021.

The CCW could be held in February if the applicable safety and hygiene rules are observed. However, the uncertainty about the further development of the pandemic, especially in the winter months, among many exhibitors, visitors, partners and with us as the organizers, is understandably too great to stick to the February date.

In our new June date, in coordination with our (fair) advisory boards, we see significantly better opportunities and more flexible framework conditions for a successful and inspiring CCW 2021 in proven quality and this unique, then for the first time summery atmosphere.

CCW 2021 becomes a hybrid trade show and conference event.

Special situations open new possibilities and lead to innovative formats.

The CCW 2021 will be a hybrid event! We will not simply recreate the physical CCW virtually. Look forward to a content-based, modern and interactive platform. A digital CCW meeting point for knowledge transfer, product presentation and virtual networking.

But that’s not all. In order to increase the reach of CCW 2021, the digital CCW platform will still be available one week after the physical CCW Live and all content will be available on demand.

We look forward to seeing you at CCW 2021 – best regards from the entire CCW team!

The CCW 2021 at a glance:

Monday, June 28th          Innovation Day (pre-conference)
Tuesday, June 29th         First day of the conference and trade show
Wednesday, June 30th    Second day of the conference and trade show
Thursday, July 1st            Inspiration Day (post-congress) and third day of the trade show

Silke Ritter

Ich bin als Blog-Autorin, Video-Produzentin und Pressereferentin beim CCW-Veranstalter Management Circle tätig. Seit 2012 gehöre ich zum CCW-Team und habe zuvor nach meinem Germanistik-Studium in der PR-Branche gearbeitet. Als Teil der #GenerationY weiß ich nicht nur um die Wichtigkeit von Hashtags und gutem Content, sondern wünsche mir mehr gelungenen, modernen Kundenservice.

Further Readings

CCW 2021 will not take place

CCW 2021 will not take place

The CCW planned from 28 June to 1 July 2021 will not take place this year. Due to the lack of prospects for opening and the associated lack of planning security for partners and visitors, we have decided to cancel the CCW 2021.


The “European Customer Champion” award will be presented for the first time at the CCW 2021 from 28 June to 1 July. This award will recognise groundbreaking projects in the field of innovative customer dialogue.

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