Retail Archive - CCW - Der Kundenservice & Call Center Kongress in Berlin

Innovation

The Next Generation: How Customers Re-experience Retail

17. September 2019

US startup B8ta redefines retail: stores that act as showrooms and test laboratories. Here we will present how manufacturers and customers benefit from this.

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Topics

Contact Center Management

Digitalization & Artificial Intelligence

Customer dialogue & communication

Human resource & law

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