CCW 2021 will not take place

The CCW planned from 28 June to 1 July 2021 will not take place this year. Due to the lack of prospects for opening and the associated lack of planning security for partners and visitors, we have decided to cancel the CCW 2021.

PRESS RELEASE: A NEW CHAPTER IN THE AWARD HISTORY OF THE CCW

The “European Customer Champion” award will be presented for the first time at the CCW 2021 from 28 June to 1 July. This award will recognise groundbreaking projects in the field of innovative customer dialogue.

CCW 2021 – New Date and Hybrid Event

Due to the latest Covid-19 developments and the associated restrictions and risks for the 23rd CCW in February that are already foreseeable, the CCW 2021 will be postponed from 23-25 February to 28 June-1 July 2021.