Innovative and excellent: The CAt-Award 2020
One highlight of the CCW is Europe’s´ most important and respected award for Call Center Manager from Germany, Austria and the Switzerland. The award is presented by the host Management Circle together with the journal CallCenterProfi.
Awarded will be Contact Center Managers who implemented and successfully completed a chosen project in one of the following topics:
- Realization of an exceptional HR development concept
- The development of a successful HR marketing project
- A comprehensive restructuring measure
- A quality measure