Contact-Center-Network e.V.

The Contact-Center-Network consists of companies that provide solutions or services for the contact centre industry. The Contact-Center-Network bundles competences, enables cross-disciplinary projects of the partners and wants to be an impulse generator for the industry. The Contact-Center-Network is the publisher of the annual Contact-Center Investment Study.

Exhibitors Categories

• Exhibitors

Product Categories

• Service/Consultancy
  • Organisation/Processes
• Controlling, Reporting, Monitoring
  • Business Process Outsourcing (Contact Driven)
• HR
  • Qualifier/Training
• IT/Software
  • Voice Dialog System
  • Chat/Video/Chatbots/Conversational AI Platform
  • Customer Service/Experience/Relationship Management
• Associations/Media
  • Associations