Contact-Center-Network e.V.

The Contact-Center-Network consists of companies that provide solutions or services for the contact centre industry. The Contact-Center-Network bundles competences, enables cross-disciplinary projects of the partners and wants to be an impulse generator for the industry. The Contact-Center-Network is the publisher of the annual Contact-Center Investment Study.

Exhibitors Categories

  • Exhibitors

Product Categories

  • Service/Consultancy
    • Organisation/Processes
  • Controlling, Reporting, Monitoring
    • Business Process Outsourcing (Contact Driven)
  • HR
    • Qualifier/Training
  • IT/Software
    • Voice Dialog System
    • Chat/Video/Chatbots/Conversational AI Platform
    • Customer Service/Experience/Relationship Management
  • Associations/Media
    • Associations
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