Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
26.02.2025
11:30
Hall 2, Trade Show Forums
Jürgen Heim | Sr. Account Executive, Enterprise
Lisa Coordes | Leiterin Portfolio Management | EWE
Daniel Albrech | Leiter Kunde & Service | EWE
Irfan Hajdarevic | Senior Manager - Service Excellence | Deloitte
27.02.2025
10:30
Hall 3, Trade Show Forums
Andreas Klug | AI Evangelist | ThinkOwl Europe GmbH
Roland Schmidkunz | Geschäftsführer | ZEITGEIST Beratungsmanufaktur GmbH
Lewe Zipfel | Sr. Director Solutions Consulting Central EMEA | Genesys Cloud Services Germany GmbH
25.02.2025
15:00
Hall 2, Trade Show Forums
Daniel Karadza | Country Manager & Senior Director Sales Germany
Konstantin Kuhn | Sales
Andreas Nothdurft | Ecosystem Lead DACH/ Salesforce Business Group Lead DACH | Accenture
Tobias Schneider | Senior Principal at Accenture - Lead of Customer Service Management Advisory | Accenture