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Grutzeck-Software offers a wide range of software-solutions for small and midsize call centers. The CRM- and contactcenter-software AG-VIP SQL includes a MS-SQL databasesystem, TAPI-based CTI-Solution for in- and outobund and flexible scripting. The workflow based campaignsystem helps to design and control multilevel campaigns. For further details look at www.grutzeck.com.

Product Categories

  • Service/Consultancy
    • Organisation/Processes
  • Controlling, Reporting, Monitoring
    • Business Process Outsourcing (Contact Driven)
    • Workflow Management
  • IT/Software
    • Dialer
    • Customer Service/Experience/Relationship Management
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