Stand: A3 · Hall: 1

Huawei

We enable your business to grow fast with high quality. Our all-in-one contact center solution helps shifting cost into investment. The CCaaS software transforms omnichannel solution (voice, text, video) into an intelligent self-care plus chat/voice bots and video bots (digital human). The intelligent support boosts agents’ workforce performance with automation, AI collaboration and Generative AI.

Exhibitors Categories

  • Exhibitors

Product Categories

  • IT, Automation, Software
    • Dialer
    • Self Service, Help Desk, Visual Support
    • Voice Dialog System
    • Chat/Video/Chatbots/Conversational AI Platform

Agenda Items

26.02.2025

16:00

Hall 2, Speakers' Forum

Elevate your Customer Service with Huawei AICC

Hank Stokbroeckx | VP, Enterprise Service & Software

27.02.2025

11:30

Hall 3, Trade Show Forums

How Huawei AICC brings innovation to the customer experience with AI and video

Peter Csikos | Executive Manager

25.02.2025

12:00

Hall 2, Trade Show Forums

How the AICC co-pilot supports employee efficiency and job satisfaction

Monte Borowy | Executive Product Manager

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