Stand: H5 · Hall: 2

Huawei Technologies Deutschland GmbH


We enable your business to grow fast with high quality. Our all-in-one contact center solution helps shifting cost into investment. The CC software transforms omnichannel solution (voice, text, video) into an intelligent self-care plus chat/voice bots and video bots (digital human). The intelligent support boosts agents’ workforce performance with automation, AI collaboration and Generative AI.

Exhibitors Categories

  • Exhibitors
  • Co-Sponsor

Product Categories

  • IT/Software
    • Social Media/Messenger
    • E-Mail Response/Marketing-Management
    • Dialer
    • Self Service/Remote Visual Support
    • Voice Dialog System
    • Chat/Video/Chatbots/Conversational AI Platform
    • Artificial Intelligence

Agenda Items



Hall 3, Trade Show Forums

Smart Agent: Mit KI zu einer neuen, ende-zu-ende Customer Experience

Monte Borowy | Executive Product Manager




Hall 2, Speakers' Forum

Digital Human: Videobot in Customer Service

Peter Csikos | Executive Software Portfolio & Lifecycle Manager

© Management Circle AG 2024