Logo i2x GmbH

i2x GmbH

With i2x, the black box of phone calls is decrypted for the first time. Traditionally, call center success metrics are based on a limited set of data, including call attempts and duration. Built on a fit-for-purpose ASR (automated speech recognition), i2x opens the doors to deeper, more meaningful insights.

Product Categories

  • Controlling, Reporting, Monitoring
    • Quality Monitoring Management
    • Speech Analytics/Voice Recording
  • IT/Software
    • Customer Service/Experience/Relationship Management
    • Artificial Intelligence
© Management Circle AG 2024