opcyc GmbH

Developed in operational praxis, our ICC software is one of the most powerful planning and control solutions for contact centres and eCommerce providers. ICC supports all imports management processes from forecasting and scheduling, operative control and time management, right through to reporting and data analysis.

Exhibitors Categories

• Exhibitors

Product Categories

• Service/Consultancy
  • Organisation/Processes
• Controlling, Reporting, Monitoring
  • Business Process Outsourcing (Contact Driven)
  • Workforce Management