SoftBCom

SoftBCom Berlin GmbH is the product manufacturer, integrator and platform operator for customer communication and workflow automation solutions. - Integrated Contact Center, Service Desk and WFM solutions - AI for voice / text and process automation - Ready-to-use and tailor-made systems - Easy API integration - Cloud / on-premise

Product Categories

• Controlling, Reporting, Monitoring
  • Workforce Management
  • Quality Monitoring Management
• IT/Software
  • Dialer
  • Voice Dialog System
  • Chat/Video/Chatbots/Conversational AI Platform
  • Customer Service/Experience/Relationship Management
  • Artificial Intelligence