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SuccessKPI is a revolutionary insight & action platform that uses AI, analytics, and automation to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience.

Product Categories

  • Controlling, Reporting, Monitoring
    • Workforce Management
    • Business Intelligence
    • Quality Monitoring Management
    • Speech Analytics/Voice Recording
  • IT/Software
    • Customer Service/Experience/Relationship Management
    • Artificial Intelligence
    • Knowledge Management
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