Xenialab is the Technology Provider of the INGO Group which develops solutions in order to support customer operations processes. Thanks to the constant commitment in the research and development of advanced technologies in machine learning, AI and Big Data field, Xenialab offers advanced contact center management products to the market, including the XCALLY Omnichannel Software that is distributed worldwide.

Product Categories

  • Controlling, Reporting, Monitoring
    • Speech Analytics/Voice Recording
  • IT/Software
    • Social Media/Messenger
    • Dialer
    • Self Service/Remote Visual Support
    • Chat/Video/Chatbots/Conversational AI Platform
    • Customer Service/Experience/Relationship Management
    • Artificial Intelligence
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