The customer service of tomorrow seamlessly integrates AI with human expertise. With Aaron.ai’s technology, businesses are already initiating this transformation: the AI completes usual requests directly in a phone call with customers and aids agents in special cases. At the same time, the training tool turns the call center agent into a data scientist. In use e.g. with E.ON & BVG.
- Controlling, Reporting, Monitoring
- Speech Analytics / Voice Recording
- Dialogue Channels
- Multi- / Omnichannel Solutions
- IT / Software
- Artificial Intelligence
- Cloud Services
- Voice dialog system
See four hot tech solutions in a short-and-sweet presentation on the conference stage.