hall: 2 · stand: B20

Aaron GmbH

The customer service of tomorrow seamlessly integrates AI with human expertise. With Aaron.ai’s technology, businesses are already initiating this transformation: the AI completes usual requests directly in a phone call with customers and aids agents in special cases. At the same time, the training tool turns the call center agent into a data scientist. In use e.g. with E.ON & BVG.

Product Area:

  • Consultation
    • Specials
  • Controlling, Reporting, Monitoring
    • Speech Analytics
  • Dialogue Channels
    • ACD
    • Multi- / Omnichannel Solutions
    • Voice Portal / IVR
  • Software Solutions
    • Artificial Intelligence
    • Cloud Services
www.aaron.ai

contributions

04.03.2020
14:15
Lecture

Future Panel: CCW’s tech favourites at the trade show

See four hot tech solutions in a short-and-sweet presentation on the conference stage.