absolute.contacts provides flexible state-of-the-art solutions with a comprehensive feature set for professional enterprise communications via Cloud or Hosted models. Customers may choose from flexible licensing and pay-per-usage models for ACD/PBX and Omni-Channel customer service (inbound/outbound, Dialer, IVR, Recording/Monitoring, Reporting, Video, Chat, E-Mail, Socials, SMS).
- Controlling, Reporting, Monitoring
- Voice Recording
- Dialogue Channels
- Multi- / Omnichannel Solutions
- Telephone systems