AR-SYSTEMS offers an integrated All-In-One PBX-Solution incl. ACD, IVR, CTI, UMS, Contact Center Software etc.. Based on Micro PC up to server appliances (5-250 seats), as virtual solution and cloud integrated. Optimized for Contact Center- development and adjustment in Germany – quick implementation of requirements – qualified, process oriented customer service.
- Controlling, Reporting, Monitoring
- Voice Recording
- Dialogue Channels
- Voice Portal / IVR
- Telephone systems