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Aspect Software

Aspect solutions bring together the three most important elements of modern Contact Center Management: Interaction Management, Workforce Optimization and Self-Service. Our solutions help our contact center clients reduce their costs, increase productivity and achieve better customer loyalty. 54% of Fortune 100 companies use Aspect Software.

Product Area:

  • Controlling, Reporting, Monitoring
    • Speech Analytics
  • Dialogue Channels
    • Multi- / Omnichannel Solutions
    • Self Service
    • Voice Portal / IVR
  • Software Solutions
    • Artificial Intelligence
    • Chatbots
    • CEM
    • Workforce Management