hall: 3 · stand: B22/C17

BSI Business Systems Integration AG

Satisfied customers, productive agents: with BSI Contact Center you can turn any call center into a customer-centric profit center. Our omnichannel and client-capable, all-in-one CRM system guides agents through processes, shows all customer data at a glance and supports cross-selling and upselling. Companies including HDI, Hermes, Hornbach and Lidl profit from our software.

Product Area:

  • Dialogue Channels
    • Multi- / Omnichannel Solutions
    • Self Service
    • Social Media
  • Software Solutions
    • Cloud Services
    • CRM Software
    • CEM
    • Workflow Management