Logo Bulb
hall: 2 · stand: E9

Bulb Technologies

Bulb Cempresso software suite is a unique combination of customer care process automation, proactive care, artificial intelligence and advanced CEM analytics. Bulb Technologies enables all types of service providers and enterprises to deliver a superior customer experience, reduce customer support related cost and increase revenues.

Product Area:

  • Controlling, Reporting, Monitoring
    • Quality Monitoring-Management
    • Workforce Management
  • Dialogue Channels
    • Multi- / Omnichannel Solutions
  • IT / Software
    • Chatbots
    • CEM
    • Knowledge Management
    • Self Service / Remote Visual Support
    • Workflow Management