hall: 3 · stand: C11

CASERIS GmbH

The omnichannel contact center solution CAESAR provides the basis for optimal customer service: maximum accessibility, intelligent multimedia routing, WebRTC integration, inbound and outbound telephony including recording, database connection, attendant, comprehensive statistics, integration with Salesforce , 21c | ng and Skype for Business. CAESAR Contact Center – because good service makes all the difference.

Product Area:

  • Dialogue Channels
    • ACD
    • Chat / Video
    • E-Mail Marketing / E-Mail Management
    • Multi- / Omnichannel Solutions
    • Smartphone Apps
    • Voice Portal / IVR
  • TK
    • CTI
www.caseris.de