hall: 3 · stand: H8a

CCT Deutschland GmbH

CCT, leader in omnichannel customer engagement solutions, helps companies communicate with existing contact channels & a new generation of customers, through web & mobile based interactions (e.g. WebRTC, chat, co browsing, video) ensuring their contact center agents adapt to the changing customer landscape, decreasing contact center costs & providing efficient relationships with their customers.

Product Area:

  • Dialogue Channel
    • ACD
    • Chat / Video
    • Multi- / Omnichannel
    • Smartphone Apps
    • Voice Portals / IVR
  • TK
    • CTI (Computer Telephony Integration)
    • VoIP