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hall: 2 · stand: C2

Clarabridge

Clarabridge helps the world’s leading brands take a data-driven, customer-focused approach to everything they do. Using AI-powered text and speech analytics, the Clarabridge experience management platform enables brands to extract actionable insights from every customer interaction in order to grow sales, ensure compliance and increase operational efficiency.

Product Area:

  • Controlling, Reporting, Monitoring
    • Business Intelligence
    • Quality Monitoring
    • Speech Analytics
  • Dialogue Channels
    • Multi- / Omnichannel Solutions
    • Social Media
  • Software Solutions
    • Artificial Intelligence
    • CEM
www.clarabridge.com

contributions

03.03.2020
16:00
Speakers' Forum

Using AI to Transform the Contact Center into an Experience Center

Fabrice Martin |