Cognesys semantic engine understands any kinds of texts: emails, chats, blogs, tweets, social media and customer surveys. Our solutions process customer inquiries automatically, in realtime and in a case-closing way in “human” quality.
Cognesys is one of the top 100 innovators of Germany’s small- and medium-sized companies (2018, 2019) and winner of the AC²-Innovationspreis Region Aachen in 2019.
- Dialogue Channels
- E-Mail Marketing / E-Mail Management
- Multi- / Omnichannel Solutions
- Social Media
- Software Solutions
- Artificial Intelligence
- Knowledge Management