DDM Consulting offers its customers intelligent contact center solutions. Our goal is to create added value for you and your customers by optimizing all communication channels and integrating relevant systems. Agility, availability and expert support are essential for this. DDM Consulting has offices in Belgium (HQ), Germany, the Netherlands.
- Controlling, Reporting, Monitoring
- Workflow Management
- Quality Monitoring-Management
- Speech Analytics / Voice Recording
- IT / Software
- Voice dialog system