hall: 1 · stand: A3

DDM Consulting Deutschland GmbH

DDM Consulting offers its customers intelligent contact center solutions. Our goal is to create added value for you and your customers by optimizing all communication channels and integrating relevant systems. Agility, availability and expert support are essential for this. DDM Consulting has offices in Belgium (HQ), Germany, the Netherlands.

Product Area:

  • Controlling, Reporting, Monitoring
    • Workflow Management
    • Quality Monitoring-Management
    • Speech Analytics / Voice Recording
    • Workforce Management
  • IT / Software
    • Artificial Intelligence
    • Chat/Video/Chatbots/Conversational AI Platform
    • Knowledge Management
    • Voice dialog system