hall: 3 · stand: A16/B17

Dialfire

Dialfire is a cloud-based call center platform with outbound predictive dialing and inbound call blending. The highly user-friendly solution is ideal for distributed call centers and sales organizations. Multi-level campaigns are supported and include functionality such as e-mail, SMS and mail merge. Integrated scripting and APIs ensure a smooth integration with existing infrastructure.

Product Area:

  • Controlling, Reporting, Monitoring
    • Business Process Outsourcing (Contact Driven)
    • Workflow Management
    • Speech Analytics / Voice Recording
  • IT / Software
    • Robotic Process Automation
    • Work@Home
    • Dialer
    • Voice dialog system
www.dialfire.com