hall: 3 · stand: G14/H13

dtms GmbH

dtms GmbH, a Mainz-based company, is a leading provider of contact centre solutions and customer intelligence technologies in the German-speaking region. The dtms portfolio ranges from service phone numbers from over 100 countries to platforms for managing the telephone accessibility of companies and using artificial intelligence for providing automated responses to customer enquiries.

Product Area:

  • Sprachportale / IVR
  • Dialogue Channels
    • ACD
    • Multi- / Omnichannel Solutions
  • IT / Software
    • Artificial Intelligence
    • Chatbots
    • Cloud Services
    • Self Service / Remote Visual Support
    • Voice dialog system