hall: 2 · stand: D30/E27

DuMont Process GmbH

The brand DuMont stands for highest quality and digital transformation in all parts of Customer Engagement / Quality Management and Software Development. We strive for the most complete and unique customer experience on all communication channels. In doing so, we provide consulting, service and review all aspects of your existing customer service channels.

Product Area:

  • Consultation
    • Organisation / Processes
  • Controlling, Reporting, Monitoring
    • Business Intelligence
    • Quality Monitoring-Management
    • Speech Analytics / Voice Recording
    • Workforce Management
  • Call Center Services
    • Social Media
    • Telemarketing
  • IT / Software


Hall 2
Future Camp

02 | Vernetzen Sie Ihre Mitarbeiter und Standorte und schaffen Sie ein einheitliches Qualitätsverständnis für alle

Steven Rau |