hall: 2 · stand: A6a

Effektive Kundenbetreuung

Tanja Hartwig genannt Harbsmeier is a trainer and coach. In 2002, she founded her company, Effektive Kundenbetreuung and has been managing the company ever since. As an expert in telephone training and customer care she helps employees and executives with topics such as empathic customer communication, conflict and complaints management, fair sales and stress management at the workplace.

Product Area:

  • HR
    • eLearning
    • Qualifier / Training
    • Specials