hall: 3 · stand: H3/H5


FIEBIG Consulting & Systemintegration. Automation with Artificial Intelligence: Conversational AI – Omnichannel Routing – Cognitive RPA.
FIEBIG is a leading system integrator for contact center solutions enhanced with artificial intelligence. Innovative and disruptive technologies from leading manufacturers create tailor-made solutions that successfully automate customer service today.

Product Area:

  • Controlling, Reporting, Monitoring
    • Quality Monitoring
    • Speech Analytics
  • Dialogue Channels
    • ACD
    • Multi- / Omnichannel Solutions
    • Self Service
  • Software Solutions
    • Artificial Intelligence
    • Chatbots