FIEBIG Consulting & Systemintegration. Automation with Artificial Intelligence: Conversational AI – Omnichannel Routing – Cognitive RPA.
FIEBIG is a leading system integrator for contact center solutions enhanced with artificial intelligence. Innovative and disruptive technologies from leading manufacturers create tailor-made solutions that successfully automate customer service today.
- Controlling, Reporting, Monitoring
- Quality Monitoring
- Speech Analytics
- Dialogue Channels
- Multi- / Omnichannel Solutions
- Self Service
- Software Solutions
- Artificial Intelligence