getaline GmbH offers a variety of contact center services. With more than 25 years of experience in industries like trade and commerce, tourism and energy, we have been developing target-group specific customer dialogue concepts across all contact channels since 1994. Our customer-oriented approach is the basis for a trusting partnership and long-lasting customer loyalty.
- Controlling, Reporting, Monitoring
- Quality Monitoring-Management
- Speech Analytics / Voice Recording
- Call Center Services
- Multilingual CC
- Social Media
- Qualifier / Training