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hall: 2 · stand: B5

gominga eServices GmbH

Customer Care on Amazon & Co: Our technology enables direct interaction with the end customer. Review management in one-stop shop and on various eBusiness platforms. Analyze reviews and questions about products and respond to individual client opinions directly from the SaaS tool. Numerous functions, such as an issue management system, simplify your work.

Product Area:

  • Controlling, Reporting, Monitoring
    • Quality Monitoring-Management
  • Dialogue Channels
    • Multi- / Omnichannel Solutions
  • Call Center Services
    • Social Media
  • IT / Software
    • CRM Software
    • CEM
    • Social Media/ Messenger