Grutzeck-Software offers a wide range of software-solutions for small and midsize call centers. The CRM- and contactcenter-software AG-VIP SQL includes a MS-SQL databasesystem, TAPI-based CTI-Solution for in- and outobund and flexible scripting. The workflow based campaignsystem helps to design and control multilevel campaigns. For further details look at www.grutzeck.com.
- Service / Consultancy
- Organisation / Processes
- Controlling, Reporting, Monitoring
- Workflow Management
- IT / Software
- Customer Service/ Experience/Relationship Management