hall: 2 · stand: E25

guuru AG

guuru’s Customer Service solution allows businesses to engage their most experienced and passionate customers to support other customers in real-time 24/7 on all digital channels. An AI powered algorithm ensures inquiries are sent to customers best qualified to answer them, while questions that don`t need human input are routed to a chatbot, which constantly improves its knowledge base by machine learning.

Product Area:

  • Dialogue Channels
    • Chat / Video
  • Dialogue Service Provider
    • Virtual CC
    • work@home
  • Software Solutions
    • Artificial Intelligence
    • Chatbots
    • Cloud Services
    • CEM