INCAS GmbH

INCAS presents with INTRACALL a complete call center software. A powerful web frontend for the agent manages different channels, incl. phone, e-mail, and chat in one interface. Individually configurable interview guides, contact history, calendar management and task management manages the whole workflow. A Predictive or Power-Dialer and an ACD with IVR complete the portfolio. In the cloud or local.

Product Area:

• Dialogue Channels
  • ACD
  • Chat / Video
  • Dialer
  • E-Mail Marketing / E-Mail Management
  • Multi- / Omnichannel Solutions
• Software Solutions
  • Cloud Services
  • CRM Software