hall: 3 · stand: C15

INCAS GmbH

INCAS presents with INTRACALL a complete call center software. A powerful web frontend for the agent manages different channels, incl. phone, e-mail, and chat in one interface. Individually configurable interview guides, contact history, calendar management and task management manages the workflow. A Predictive or Power-Dialer and an ACD with IVR complete the portfolio. In the cloud or local.

Product Area:

  • Controlling, Reporting, Monitoring
    • Workflow Management
  • IT / Software
    • Customer Service/ Experience/Relationship Management
    • E-Mail Response/Marketing-Management
    • Chat/Video/Chatbots/Conversational AI Platform
    • Dialer
    • Social Media/ Messenger
    • Voice dialog system
www.intracall.de