INCAS presents with INTRACALL a complete call center software. A powerful web frontend for the agent manages different channels, incl. phone, e-mail, and chat in one interface. Individually configurable interview guides, contact history, calendar management and task management manages the whole workflow. A Predictive or Power-Dialer and an ACD with IVR complete the portfolio. In the cloud or local.
- Dialogue Channels
- Chat / Video
- E-Mail Marketing / E-Mail Management
- Multi- / Omnichannel Solutions
- Software Solutions
- Cloud Services
- CRM Software