
ThinkOwl
The first service desk software that understands customers & employees. Developed by the “creators” of ITyX – the German pioneer in AI. ThinkOwl adapts the behavior of employees. They get the right solution at the right time on all possible channels. Via e-mail, mail, chat & chatbot, messenger & social media. For service and back office – from 3 to 3,000 service agents.
Product Area:
- Dialogue Channels
- E-Mail Marketing / E-Mail Management
- Multi- / Omnichannel Solutions
- IT / Software
- Artificial Intelligence
- Chatbots
- Cloud Services
- Mobile Services
- Workflow Management