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ThinkOwl
Automated Customer Service delivered: ThinkOwl is the first cloudbased service desk software that helps to automate routine tasks. Supported by AI, ThinkOwl delivers the right answers, solutions and workflows for every customer inquiry on every channel at exactly the right moment and context. Thus the right follow-up processes are automatically triggered. From emails, records & documents, chats & messenger. AI is making the difference: happy customers, satisfied employees and your customer service pays off.
Product Area:
- Controlling, Reporting, Monitoring
- Workflow Management
- Robotic Process Automation
- IT / Software
- E-Mail Response/Marketing-Management
- Customer Service/ Experience/Relationship Management
- Artificial Intelligence
- CEM
- Knowledge Management
- Smartphone Apps / Mobile Services
