ThinkOwl

The first service desk software that understands customers & employees. Developed by the “creators” of ITyX – the German pioneer in AI. ThinkOwl adapts the behavior of employees. They get the right solution at the right time on all possible channels. Via e-mail, mail, chat & chatbot, messenger & social media. For service and back office – from 3 to 3,000 service agents.

Product Area:

• Dialogue Channels
  • E-Mail Marketing / E-Mail Management
  • Multi- / Omnichannel Solutions
• Software Solutions
  • Artificial Intelligence
  • Chatbots
  • Cloud Services
  • Mobile Services
  • Workflow Management