jtel has been engineering contact center systems since 1997 and offers solutions for complex call distribution scenarios, speech dialog and conferencing systems together with complete multi-channel capability over a multitude of media channels. jtel solutions are web-based, flexible, rich with APIs and easily self maintaned. All solutions are available on-premise or in the cloud.
- Controlling, Reporting, Monitoring
- Voice Recording
- Dialogue Channels
- Chat / Video
- Multi- / Omnichannel Solutions
- Self Service
- Voice Portal / IVR