hall: 2 · stand: B16


jtel has been engineering contact center systems since 1997 and offers solutions for complex call distribution scenarios, speech dialog and conferencing systems together with complete multi-channel capability over a multitude of media channels. jtel solutions are web-based, flexible, rich with APIs and easily self maintaned. All solutions are available on-premise or in the cloud.

Product Area:

  • Controlling, Reporting, Monitoring
    • Voice Recording
  • Dialogue Channel
    • ACD
    • Chat / Video
    • Dialer
    • Self Service
    • Voice Portals / IVR
  • Software Solutions
    • Customer Experience Management