KIAMO is an innovative omnichannel Contact Center solution that helps companies optimize their customer interactions. It captures, prioritises & distributes all multimedia flows depending on business rules, availability and employee skills. Available in hosted or on-premise mode, KIAMO helps major companies internationally improve the effectiveness of their Customer Relationship.
- Call Center Services
- Multilingual CC
- IT / Software
- Customer Service/ Experience/Relationship Management
- Chat/Video/Chatbots/Conversational AI Platform
- Social Media/ Messenger
- Voice dialog system
Beyond digital CX myths: what do customers really expect from contact centres?
With business cases