hall: 2 · stand: D14

novomind AG

novomind provides intelligence software solutions for a personalized and service-oriented customer communication. Our Customer Service Software novomind iAGENT ensures in more than 220 companies, including for instance OTTO, Deutsche Post and Lufthansa, the efficient handling of customer enquiries via E-Mail, Messaging (WhatsApp/Facebook), Letters/Fax, Chat (Text, Audio, Video), SMS and Telephone.

Product Area:

  • Dialogue Channels
    • ACD
    • E-Mail Marketing / E-Mail Management
    • Multi- / Omnichannel Solutions
  • IT / Software
    • Artificial Intelligence
    • Chatbots
    • Chat/Video/Chatbots/Conversational AI Platform
    • CEM