hall: 3 · stand: C18

ROMICO GmbH

ROMICO develops and implements 3 categories of Contact Center software:
Unified Communication/CTI: Computer-Telephony
Contact Center-light: CC technology for ALL divisions
Contact Center: Perfect Call-Flow design and many Service Managemet features.
All features are integrated and intuitive to use by a central user interface: controlling, reporting, quality monitoring, dialogue channels, ACD…

Product Area:

  • Controlling, Reporting, Monitoring
    • Quality Monitoring
    • Voice Recording
  • Dialogue Channels
    • ACD
    • Chat / Video
    • Multi- / Omnichannel Solutions
    • Voice Portal / IVR
  • TK
    • CTI
www.romico.de