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ServiceNow® Customer Service Management helps increase customer satisfaction while reducing costs by connecting customer service with other departments to resolve complex issues end-to-end. You can monitor trends and customer’s products and services to proactively fix problems. Drive action to instantly take care of common customer requests that improve customer and agent experiences.

Product Area:

  • Dialogue Channels
  • IT / Software
    • Artificial Intelligence
    • Chatbots
    • Cloud Services
    • CRM Software
    • Knowledge Management
    • Self Service / Remote Visual Support
    • Workflow Management