Logo SOGEDES
 
hall: 3 · stand: E10/G11

SOGEDES

For over 15 years, SOGEDES has been developing and selling leading software solutions for successful customer experience management.
Our portfolio includes AI-driven Omnichannel Enterprise Platform, Cloud Contact Center, Workforce Management and Business Automation.
Our customers include Vodafone, Arvato e-Commerce, Scout24 and Burda

Product Area:

  • Controlling, Reporting, Monitoring
    • Speech Analytics / Voice Recording
    • Workforce Management
  • Dialogue Channels
    • ACD
    • Multi- / Omnichannel Solutions
  • IT / Software
    • Cloud Services
    • Dialer
www.sogedes.com

contributions

02.03.2020
11:30
Speakers' Forum

Conversational AI with Human Touch: How we humanize digital self-serve

Martin Wild | SOGEDES

Björn Gülsdorff |