hall: 3 · stand: A10

telegra GmbH

telegra offers contact center software for convincing service on the phone: telephony plug-ins for helpdesk and CRM systems (Salesforce, Zendesk, Freshdesk). Cloud ACD, routing, IVR, recording, real-time statistics and phone numbers. With the proprietary VoiceBot technology, requests can be automatically recognized, forwarded to the right place, or answered directly by the bot.

Product Area:

  • Controlling, Reporting, Monitoring
    • Voice Recording
  • Dialogue Channels
    • ACD
    • Voice Portal / IVR
  • Software Solutions
    • Artificial Intelligence
    • Cloud Services
  • TK
    • CTI
    • VoIP
www.telegra.de