hall: 3 · stand: H17

voiXen GmbH

VoiXen brings professional customer dialogue into the next decade. By transcribing customer conversations from audio to text, we open the door for a new level of call analysis that helps service centers optimize agent skills, reduce call handling times, and better understand the “Voice of the Customer” (VOC).

Product Area:

  • Controlling, Reporting, Monitoring
    • Quality Monitoring
    • Speech Analytics
  • Software Solutions
    • Artificial Intelligence
    • Cloud Services