The Swiss multimedia contact center manufacturer WBe AG, is an established company in the global telecommunications market. The InHouse Engineering Team has been responsible for the implementation of business intelligence platform since 1992. The modular structure of the system create inbound and outbound media processing optimization for all Voice and Non-Voice Channels.
- Dialogue Channels
- Chat / Video
- Multi- / Omnichannel Solutions
- Voice Portal / IVR
- Telephone systems