CCW Advisory Board

Find out about competence and practical relevance of the CCW Advisory Board

Every year, the CCW Conference presents the latest trends and solutions for innovative customer dialogue. The event stands especially for its unique practical relevance and top-class speakers. To be able to offer you consistently the highest quality content, we work together with a competent advisory board of practitioners and experts from a wide range of sectors. 

Get to know the CCW advisory board here. 

This is the Advisory Board CCW 2025

Expertin Melanie Bielefeld

TUI Customer Operations GmbH

Experte Hartmut Danielzick

E.ON Dialog S.R.L.

Expertin Verena Fink

Woodpecker Finch GmbH

Experte Albert Klotz

ParshipMeet Group

Experte Dr. Volker Kühn

BwFuhrparkService GmbH

Expertin Simona Kump

L’Oréal Deutschland

Experte Sven Ley

DHL Group

Experte Henning Ratjen

comdirect – eine Marke der Commerzbank AG

Expertin Antje Sawitzki

Transgourmet Deutschland GmbH & Co. OHG

Expertin Andrea Woll

Neodigital Versicherung AG

These are the CCW Ambassadors

Experte Dirk Egelseer

Customer Service & Call Center Verband Deutschland e.V.

Expertin Simone Fojut

CallCenterProfi

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