Inspiration Day
Optimize your customer dialogue with artificial intelligence
How can Artificial Intelligence enhance your customer service? Come and visit our Inspiration Day the day after the CCW Conference. You will discover industry best practises in how AI can help you get closer to your customers and optimise not only your service, but also sales and training.
The CCW Inspiration Day shows you how to use AI profitably.
Take advantage of this unique source of inspiration!
02.03.2023
09:15
Inspiration Day, Keynote
AI requires more than just technology!
02.03.2023
10:00
Inspiration Day
Artificial intelligence for classifying customer enquiries – desire and reality
02.03.2023
11:00
Inspiration Day
Satisfied customers in debt collection - thanks to augmented contact center
02.03.2023
11:30
Inspiration Day
02.03.2023
13:30
Inspiration Day
Invigorating news from AI research
At the Science Slam, three young scientists take to the stage! Three young scientists each have 10 minutes to present their research projects in an insightful, captivating and entertaining way.
02.03.2023
14:30
Inspiration Day
Textual analysis with AI – how AI characterises customers and inspires them with type-appropriate messaging
02.03.2023
14:55
Inspiration Day
Premium chat support – customer-centric dialogue with hybrid chat solutions
02.03.2023
15:50
Inspiration Day
"Customer first!" The new era of customer focus in a fully integrated service center supported by media blending
02.03.2023
16:15
Inspiration Day, Keynote
Lighting up the darknet – we shed light on how hackers use ransomware attacks to compromise your customer data
Free Download:
Download the CCW Program now!
You get the full 28-page conference program and find out which top experts and exhibitors you will meet live on site.
To receive the program for CCW 2023, just fill out the download form. You can also get the program with no obligation by calling our customer service:
+49 6196 4722-800
Stephan Wolf
Head of Customer Service
E-Mail: kundenservice@managementcircle.de
Phone: +49 6196 4722-800
