- All areas
- Service / Consultancy
- Sprachportale / IVR
- Associations / Media
- Consultation
- Controlling, Reporting, Monitoring
- Dialogue Channels
- Call Center Services
- Equipment
- HR
- IT / Software
- TK
- All areas
- Workflow Management
- Robotic Process Automation
- Business Intelligence
- Quality Monitoring-Management
- Speech Analytics / Voice Recording
- Voice Recording
- Specials
- Workforce Management
- All areas
- E-Mail Response/Marketing-Management
- Work@Home
- Customer Service/ Experience/Relationship Management
- Artificial Intelligence
- Chatbots
- Chat/Video/Chatbots/Conversational AI Platform
- Cloud Services
- Dialer
- CRM Software
- CEM
- Knowledge Management
- Self Service / Remote Visual Support
- Smartphone Apps / Mobile Services
- Mobile Services
- Workflow Management
- Social Media/ Messenger
- Voice dialog system
- Specials

CCC – powered by TELUS International
Sponsor 2021, Exhibitor 2021, Exhibitor 2020, Sponsor 2020, Sponsor
hall: 1 | stand: A16/A18



Poly
Co-Sponsor 2021, Exhibitor 2021, Exhibitor 2020, Co-Sponsor 2020, Aussteller 2020
hall: 2 | stand: C1

USU
Co-Sponsor 2021, Exhibitor 2021, Exhibitor 2020, Co-Sponsor 2020, Aussteller 2020
hall: 3 | stand: G3/G5

Freshworks GmbH
Main-Sponsor 2021, Exhibitor 2021, Main-Sponsor 2020, Aussteller 2020, Main-Sponsor, LiveCallCenter
hall: 2 | stand: D6/E5

ThinkOwl
Main-Sponsor 2021, Exhibitor 2021, Exhibitor 2020, Aussteller 2020, Sponsor 2020, Sponsor
hall: 2 | stand: D1/D3






bfkm | Die Trainingscompany
Exhibitor 2021, Exhibitor 2020, Aussteller 2020, LiveCallCenter
hall: 4 | stand: B4
















DIPRO Informationsmanagement GmbH
Exhibitor 2021, Exhibitor 2020, Aussteller 2020
hall: 2 | stand: C10











HCD Planungsgesellschaft mbH
Exhibitor 2021, Exhibitor 2020, Aussteller 2020, LiveCallCenter
hall: 4 | stand: A12

HEADSETWELT – Headset Competence Karasu GmbH
Exhibitor 2021, Exhibitor 2020, Aussteller 2020
hall: 3 | stand: B1





Jabra – GN Audio Germany GmbH
Exhibitor 2021, Exhibitor 2020, Aussteller 2020, LiveCallCenter
hall: 3 | stand: C14/D13






























bfkm | Die Trainingscompany
Exhibitor 2021, Exhibitor 2020, Aussteller 2020, LiveCallCenter
hall: 4 | stand: B4



CCC – powered by TELUS International
Sponsor 2021, Exhibitor 2021, Exhibitor 2020, Sponsor 2020, Sponsor
hall: 1 | stand: A16/A18














DIPRO Informationsmanagement GmbH
Exhibitor 2021, Exhibitor 2020, Aussteller 2020
hall: 2 | stand: C10









Freshworks GmbH
Main-Sponsor 2021, Exhibitor 2021, Main-Sponsor 2020, Aussteller 2020, Main-Sponsor, LiveCallCenter
hall: 2 | stand: D6/E5



HCD Planungsgesellschaft mbH
Exhibitor 2021, Exhibitor 2020, Aussteller 2020, LiveCallCenter
hall: 4 | stand: A12

HEADSETWELT – Headset Competence Karasu GmbH
Exhibitor 2021, Exhibitor 2020, Aussteller 2020
hall: 3 | stand: B1





Jabra – GN Audio Germany GmbH
Exhibitor 2021, Exhibitor 2020, Aussteller 2020, LiveCallCenter
hall: 3 | stand: C14/D13








Poly
Co-Sponsor 2021, Exhibitor 2021, Exhibitor 2020, Co-Sponsor 2020, Aussteller 2020
hall: 2 | stand: C1















ThinkOwl
Main-Sponsor 2021, Exhibitor 2021, Exhibitor 2020, Aussteller 2020, Sponsor 2020, Sponsor
hall: 2 | stand: D1/D3

USU
Co-Sponsor 2021, Exhibitor 2021, Exhibitor 2020, Co-Sponsor 2020, Aussteller 2020
hall: 3 | stand: G3/G5




