Everything you need to know

Meet top speakers, newcomers and digital experts and connect with many others working in the customer care and service management sector.

More than 40 top speakers

Learn from the best: Our speakers give you an exciting insight into their everyday business processes and are looking forward to exchanging ideas with you.

Evening events

European Customer Champion

This year, we awarded the “European Customer Champion” for the first time together with cmm360.ch magazine.